Shipping Methods & Carriers
We use trusted carriers to ensure reliable delivery:
- Domestic: Nepal Post, local courier services
- International: DHL, FedEx, UPS, tracked postal services
Shipping costs depend on your location, weight, and order size. For bulk or wholesale shipments, we can arrange custom logistics solutions for cost-effective delivery.
Delivery Time Estimates
| Region | Estimated Delivery |
|---|---|
| Nepal | 2–5 business days |
| Asia | 7–14 business days |
| North America / Europe | 10–20 business days |
| Other International Destinations | 15–25 business days |
Delivery time is calculated after your order is completed and ready for shipment. Exact times may vary depending on quantity and customization.
Order Tracking
All orders can be tracked anytime from your user account. Once your order ships, you'll receive:
- Tracking number
- Carrier details
- Estimated delivery date
Customs, Duties & Taxes
- International buyers may be subject to customs duties, import taxes, or additional fees.
- These charges are the responsibility of the buyer.
- For wholesale clients, we provide commercial invoices and HS codes to simplify customs clearance.
Packaging 📦
We use eco-friendly, protective packaging to ensure your handmade pet product products arrive in perfect condition.
Contact Us
If you have questions about shipping rates, delivery times, or bulk orders:
- 📞 Phone: +977 9845334617
- 📧 Email: info@petkaaya.com | support@petkaaya.com
- 📍 Location: Ichangu, Kathmandu, Nepal
